User Terms and Conditions

This page sets out the core rules that govern use of the Erabet platform and the relationship between our service and registered users. We explain account responsibilities, eligibility and acceptable use, how bonuses and payments work, and the steps for resolving disputes. These terms are intended to be practical and clear; please read them before you register, deposit or play.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a valid email, keep your password confidential and notify us immediately if you suspect unauthorised access. We may suspend, restrict or close accounts where we detect fraud, duplicate accounts, payment irregularities or abuse of promotions. You may only hold one account unless we explicitly agree otherwise.

Eligibility requirements

To register you must meet the minimum age requirement and be legally permitted to gamble where you live. By creating an account you confirm that you meet these conditions. We may require identity and payment verification at any time. Failure to provide requested documents can delay withdrawals and may result in account restrictions.

Acceptable platform use

Use our services for lawful, personal play only. Prohibited behaviour includes using third-party payment instruments, automated play, collusion, account sharing and any attempt to manipulate games or promotions. If we suspect prohibited use, we may withhold funds pending investigation and take corrective action, including account closure and confiscation of bonus-related winnings.

General bonus and promotion rules

Promotions are governed by their specific terms. In general, bonuses are non-sticky - real-money balance is used first and bonus balances are subject to wagering requirements and game contribution rules. Wagering rates, maximum bet limits and eligible games vary by promotion. Only one bonus may be active at a time unless the promotion states otherwise. We reserve the right to void bonuses for abuse or breach of these terms.

Deposits and withdrawals

Available payment methods, deposit minimums, withdrawal limits and processing times depend on the chosen payment route. We support standard card, e-wallet, bank and crypto options in regions where they are offered. Some crypto transactions can be processed instantly; card payouts may require additional banking time. All withdrawals are subject to verification checks and to the cashier limits shown in your account. Use payment instruments in your own name; third-party payments are not permitted.

Dispute resolution

If you have a dispute, contact our support team first so we can investigate. We will review transaction records, session logs and any relevant documentation you supply. Where an issue remains unresolved we will carry out an internal review and communicate our findings. If further action is needed, we will explain available avenues without naming specific external authorities in these terms.

Updates to terms and conditions

We may update these terms from time to time to reflect changes in services, payments, promotions or legal requirements. Material changes will be communicated through the account notice area or by email. Continued use of Era Bet after updates constitutes acceptance of the revised terms. Check this page regularly for the latest version.